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How Unlock MLS Staff Verifies Requests to Update a Listing

Updated

Our team follows a verification process to ensure the accuracy and security of listing data before making any updates. Here’s what we check:

  1. Confirm the user’s identity.
  2. Verify the active MLS subscription in Tangilla.
  3. Confirm ownership of the listing.

Based on this information, we proceed as follows:

  • If the user is both the subscriber and the owner of the listing, we will proceed with the update.
  • If the user is a subscriber but not the owner, we will request supporting documentation (such as a listing agreement, closing statement, or contract).
  • If the user is neither a subscriber nor the listing owner, we will:
    • Request login credentials.
    • Ask for documentation and involve the appropriate representative (e.g., listing agent, broker, or buyer's agent).
    • Require written confirmation from the property owner.

These steps ensure that listing updates are made securely and only by authorized parties.